Responsible Gaming at fonbet

At fonbet, gambling is entertainment — not a way to solve financial problems or relieve stress. We provide a full suite of player protection tools and resources to help every adult in Bangladesh gamble safely, within their means, and on their own terms.

18+ Only Self-Exclusion Available Deposit Limits Time-Out Tools 24/7 Support

Safe Play Is Our Priority

fonbet believes that every player in Bangladesh deserves access to clear information, practical tools, and compassionate support. These six principles underpin everything we do in the area of player protection.

Age Verification

fonbet requires all players to be at least 18 years of age. Age is verified during the account registration process and may be re-verified at any point. Any account found to belong to a minor is closed immediately and funds are returned.

Deposit Limits

Set daily, weekly, or monthly deposit caps in BDT to keep your spending within budget. Limits take effect immediately when lowered and after a 24-hour cooling period when raised, giving you real control over your wallet.

Time-Out Periods

Need a short break? Activate a time-out of 24 hours, 7 days, or 30 days. During a time-out your account is suspended and no deposits or bets can be placed. You can request a time-out at any time via our support team.

Self-Exclusion

If you feel gambling is no longer under control, self-exclusion allows you to permanently or temporarily close your fonbet account. Exclusions of 6 months, 1 year, 3 years, or permanent are available. Contact support to activate.

Loss Limits

In addition to deposit limits, fonbet allows players to set a maximum loss threshold over a defined period. Once reached, further play is blocked for the remainder of that period, helping prevent chasing losses in the heat of the moment.

Reality Checks

Enable session reminders that notify you of how long you have been playing and how much you have wagered. Reality checks appear at intervals you choose — 15, 30, or 60 minutes — so you stay aware of time and spending in real time.

Take Control of Your Limits

fonbet's responsible gaming tools are built directly into your account dashboard. Setting spending boundaries takes less than a minute and gives you lasting peace of mind. The example below illustrates how a weekly budget tracker might look inside your account.

Daily Deposit Limit৳2,000 / ৳5,000
Weekly Loss Limit৳6,500 / ৳10,000
Monthly Wager Limit৳18,000 / ৳50,000
Session Time Today1h 20m / 3h 00m

Limit figures above are illustrative examples only. Your actual limits are set by you in your account settings. Contact our support team at any time to update them.

1
Log In to Your fonbet Account
Navigate to your account profile using the fonbet Login link. All responsible gaming settings are located in the Player Protection section of your account dashboard, accessible from the main menu.
2
Choose Your Limit Type
Select from deposit limits, loss limits, wager limits, or session time limits. Each limit type can be set independently with its own threshold and time period (daily, weekly, or monthly) in Bangladeshi Taka (BDT).
3
Confirm and Activate
Confirm your new limit to activate it. Reductions take effect instantly. Increases require a 24-hour waiting period — a deliberate safeguard to prevent impulsive decisions during a gambling session.
4
Review Anytime, Change Responsibly
You can review your current limits at any time. If you feel your limits need to be tightened further, our 24/7 support team is available via live chat to help you adjust them outside of the standard account dashboard flow.

Warning Signs of Problem Gambling

Gambling is meant to be a form of entertainment. When it starts to cause stress, financial hardship, or relationship difficulties, it may have become a problem. Recognising the warning signs early is the first step toward getting help.

Spending more money than you can afford to lose
Borrowing money or selling possessions to fund gambling
Chasing losses by placing larger or riskier bets
Neglecting family, work, or studies due to gambling
Feeling anxious, restless, or irritable when not gambling
Hiding gambling activity from friends or family
Using gambling as a way to escape problems or stress
Repeatedly failing in attempts to cut down or stop

If you recognise three or more of these signs in yourself or someone close to you, we strongly encourage you to contact our support team immediately to discuss self-exclusion, account cooling-off, or external counselling referrals.

Ask Yourself These Questions

The following questions are adapted from recognised problem gambling screening tools. Reflect honestly on each one. If you answer "yes" to two or more, consider reaching out to our support team or one of the resources listed below.

1 Have you ever lost time from work or study due to gambling?
Even occasional time lost to gambling at the expense of responsibilities can be a warning sign worth monitoring.

2 Have you ever gambled to escape worry, trouble, or boredom?
Using gambling as an emotional coping mechanism is one of the most common early indicators of problem gambling behaviour.

3 Have you ever chased your losses by gambling more to win back what you lost?
Chasing losses is a high-risk pattern that frequently leads to significantly larger financial losses and emotional distress.

4 Have you ever lied to family members about how much you gamble or spend?
Concealment of gambling behaviour from loved ones often indicates that the individual is aware their gambling has exceeded healthy boundaries.

5 Have you ever felt that you would like to stop gambling but found it difficult to do so?
Difficulty stopping despite a genuine desire to do so is a key criterion in clinical definitions of gambling disorder.

6 Has gambling ever caused you serious financial hardship or stress?
Financial consequences are among the most tangible impacts of problem gambling and are a strong signal that professional support may be needed.

fonbet Self-Exclusion Explained

Self-exclusion is the strongest player protection tool available. It is a voluntary commitment to stop gambling on the fonbet platform for a defined period. We take self-exclusion requests extremely seriously.

6-Month Exclusion
A structured short-term break. Your account is fully suspended for six months. No logins, deposits, or bets are possible during this period.
1-Year Exclusion
A medium-term exclusion providing a full year away from the platform. Recommended for players who have identified a recurring pattern of problematic play.
3-Year Exclusion
A long-term exclusion for players who need an extended period of distance. Reinstatement requires a formal review process and a cooling-off period.
Permanent Exclusion
A permanent, irreversible closure of your fonbet account. This option is available to any player at any time and cannot be reversed under any circumstances.

Important: During any active self-exclusion period, fonbet will not send you promotional emails, bonus offers, or any marketing communications. We will also take reasonable steps to prevent the creation of a new account using the same identity or payment details. If you believe a new account has been opened under your excluded identity, contact our support team immediately.

How to activate self-exclusion: Contact our support team via live chat (available 24/7) or email at support at fonbet.cam and state that you wish to self-exclude. Our team will process the request immediately, confirm the exclusion duration with you, and close the account. No waiting period applies to self-exclusion requests — they are actioned the same day.

Tips for Responsible Play

Set a Budget Before You Play

Decide how much money you are comfortable spending before you log in to fonbet. Treat that amount as the cost of entertainment — not as an investment or a path to profit. Only gamble with funds you can genuinely afford to lose without impacting your household budget, rent, food, or other essential expenses.

Understand the Games You Play

Every game on fonbet — whether it is a cricket accumulator, a slots title from Pragmatic Play, a crash game, or a live casino table from Evolution Gaming — is governed by probability and a built-in house edge. No strategy, system, or pattern can guarantee a win. Understanding this fundamental principle protects you from unrealistic expectations and the impulse to chase losses.

Never Chase Your Losses

One of the most important principles of responsible gambling is to accept losses as a normal part of play and never attempt to recover them by increasing your stakes or extending your session. Chasing losses typically leads to greater losses and heightened emotional distress. If you find yourself tempted to chase, take a break immediately.

Keep Track of Time

It is easy to lose track of time during an engaging gaming session. Enable fonbet's session time reminders to receive regular alerts about how long you have been playing. Taking regular breaks — even a five-minute pause every hour — significantly reduces the risk of impulsive decision-making.

Balance Gambling with Other Activities

Gambling should be one leisure activity among many — not the primary source of entertainment, socialising, or emotional regulation in your life. If you find that fonbet is consuming an increasing share of your leisure time at the expense of family, friends, exercise, or hobbies, consider setting stricter session limits or requesting a voluntary time-out.

Keep Your Account Secure

Never share your fonbet login credentials with another person. If someone else has access to your account, responsible gaming tools such as deposit limits and self-exclusions may be bypassed without your knowledge. Use a strong, unique password and contact support if you suspect your account has been accessed by someone else.

Gambling and finances: fonbet recommends that players in Bangladesh never use bKash, Nagad, Rocket, or Upay funds that are earmarked for essential expenses such as rent, utility bills, school fees, or groceries as gambling deposits. Your financial wellbeing is more important than any bet.

Protecting Others

Keeping Minors Safe

fonbet is strictly an 18+ platform. We take our responsibility to prevent underage gambling seriously and apply age verification at registration and during account reviews. As a responsible adult with a fonbet account, you also have a role to play.

  • Never allow a person under 18 to use your fonbet account.
  • Do not leave your device logged in to fonbet when minors are present.
  • Use device-level parental control software to restrict access to gambling websites.
  • Talk to young people in your household about the risks of gambling.

Parental Control Software

If you are concerned about a minor accessing online gambling content in Bangladesh, a number of free and paid parental control tools are available that can block gambling websites at the device or network level. These tools work across mobile devices, tablets, and desktop computers and provide an additional layer of protection beyond platform-level age verification.

Concerned About a Loved One?

If you are worried that a family member or friend may be experiencing problem gambling, approaching the subject with empathy and without judgement is the most effective first step. Avoid ultimatums or confrontations during or immediately after a gambling session. Instead, choose a calm moment to express your concern and offer to support them in seeking help.

Our support team can speak confidentially with concerned family members and provide guidance on the options available, including third-party account restriction requests where appropriate.

Support Is Always Available

Whether you need to adjust your limits, activate a self-exclusion, or simply talk through a concern, our team and a range of external resources are here to help. All fonbet support is available in English 24 hours a day, 7 days a week.

Live Chat
Available 24/7
Reach our responsible gaming team instantly via the live chat widget on the fonbet platform. Fastest response time for urgent requests such as self-exclusion activation or emergency account suspension.
Email Support
support at fonbet.cam
For non-urgent responsible gaming inquiries, account limit requests, and self-exclusion applications. We aim to respond to all emails within 24 hours. Please include your registered username in all correspondence.
WhatsApp
+880 1700 000000
Contact our team via WhatsApp for responsible gaming support in a format that is convenient for players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh. Available during extended hours.
External Resources
Professional Counselling
If you need support beyond what fonbet can provide, we encourage you to seek help from a qualified mental health professional or addiction counsellor. Speak to a trusted doctor or community health centre in your area for a referral.

18+ Only. Gambling involves financial risk. fonbet is a platform for adults aged 18 and above. If gambling is negatively affecting your life, your finances, your relationships, or your mental health, please stop playing immediately and contact our support team or a qualified health professional. You are not alone, and help is available.

Enjoy fonbet — Responsibly

Now that you are familiar with our responsible gaming tools and commitments, explore everything fonbet has to offer — from live cricket betting and premium slots to crash games and live casino. Set your limits, play within your means, and have fun. 18+ only.